1. Introduction
Super Bond Adhesives Pvt. Ltd. (“we”, “our”, or “us”) is committed to protecting the privacy of our customers, business partners, and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and communication channels.
2. Information We Collect
We may collect the following types of information:
a. Personal & Business Information
- Name
- Phone number
- Email address
- Company name
- Location (city/state/country)
b. Inquiry & Communication Data
- Product inquiries or quotation requests
- Messages sent via contact forms or WhatsApp
- Business requirements and specifications
c. Technical Data
- IP address
- Browser and device information
- Website usage data
- Timestamps of interactions
3. How We Use Your Information
We use your information to:
- Respond to inquiries and provide quotations
- Offer product information and technical support
- Communicate regarding orders, services, or business requirements
- Improve our products, services, and website performance
- Maintain internal business and compliance records
4. WhatsApp & Communication Policy
If you contact us via WhatsApp or similar channels:
- You consent to receive responses related to your inquiry or business request
- We only send messages:
- In response to your inquiry, or
- Using approved communication templates where applicable
We do not send unsolicited promotional or spam messages.
5. Sharing of Information
We do not sell or rent your personal or business information.
We may share information only with:
- Authorized internal teams (sales, technical support)
- Trusted service providers (hosting, CRM systems)
- Government or legal authorities when required
6. Data Storage and Security
- Your data is stored securely on controlled servers or trusted third-party platforms
- We implement appropriate technical and organizational security measures
- Access to data is restricted to authorized personnel only
7. Data Retention
We retain your information only as long as necessary to:
- Fulfill business inquiries and services
- Maintain legal and compliance requirements
8. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
9. Data Deletion Requests
To request deletion of your data, please contact us:
📧 Email: enquiries@superbond.co.in
We will process your request within 7–10 business days.
10. Cookies
Our website may use cookies to enhance user experience and analyze website performance. You can control cookie preferences through your browser settings.
11. Third-Party Services
Our website and services may integrate with third-party platforms (such as WhatsApp by Meta). Your interactions with these services are subject to their respective privacy policies.
12. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
13. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
📧 Email: enquiries@superbond.co.in
📞 Phone: +91 77188 50247
🌐 Website: https://superbond.co.in/
